Order Help
- What is your return/exchange policy?
- How or where do I return my item?
- What if part of my order is missing or incorrect?
- What if my product has an issue?
- What is your warranty policy?
- How do I place a warranty claim?
- What forms of payment do you accept?
- Do you charge sales tax?
- Do you have any retail locations?
- How do I use a coupon?
Customer Service
- How do I contact Balsam Hill?
- How do I post a review for an item?
- What if the price of a product I purchased is reduced?
- How do I subscribe to your catalog?
- How do I unsubscribe from your catalog?
- How do I subscribe to your email list?
- How do I unsubscribe from your email list?
- COVID-19 Safety Information